Ruth Fagebaume

RightNow Technologies, Inc. provides customer relationship management software and services. The company offers RightNow CX, a customer experience suite for consumer-centric organizations to enable interactions across Web, social, and contact center touch points. Its RightNow CX suite includes RightNow Web Experience, which integrates into an existing Web infrastructure to provide an online customer experience providing customer access to Web self-service; RightNow Social Experience that enables organizations to listen and respond to conversations with their consumers on the social Web and to build branded communities to cultivate their own conversations; RightNow Contact Center Experience, which enables organizations to deliver consistent customer experiences across multi-channel interactions; RightNow Engage, which provides horizontal service, sales, and marketing business processes that support, span, and inter-connect the Web, social, and contact center experiences; RightNow CX Cloud Platform that provides a platform for scalability, performance, flexibility, and security; RightNow Mission Critical Operations, a cloud delivery platform; and RightNow CX Commitment, which describes the way to deliver a customer experience. The company also provides professional services, including project management and consulting services. It serves various industries, such as technology, public sector, retail/consumer packaged goods, entertainment, financial services, telecommunication, and travel and hospitality industries. The company was founded in September 1997 by Greg R. Gianforte and is headquartered in Bozeman, MT.

Genesys SA provides teleconferencing services. The company was founded on December 18, 1986 and is headquartered in Montpellier, France.

Alcatel-Lucent SAS engages in the provision of communications solutions to telecommunications companies, Internet service and data providers. It develops and integrates technologies, applications and services to offer global communications services. The company was founded in 1976 and is headquartered in Boulogne-Billancourt, France.

BonitaSoft SA develops open source software. It also provides open source business process management solutions. The firm's product, Bonita open solution, is an open source BPM solution that designs, develops, executes, and monitors business processes; Bonita Studio, a BPM notation solution for drawing processes graphically; and Bonita execution engine with Bonita open solution for integrating new services or BPM standards as they emerge. The company was founded by Rodrigue Le Gall, Charles Souillard, and Miguel Valdes-Faura in 2001 and is headquartered in Boulogne, France.