Ian Tavener

MRO Software provides enterprise strategic asset management software that helps clients make the most of their information technology (IT) assets, production equipment, facilities, fleets and vehicles, and other assets. The company's software tracks spare parts inventories, analyzes equipment failures, schedules maintenance, manages parts sourcing and procurement, and processes work orders. Its IT asset management tools help clients manage hardware and software and ensure licensing compliance. MRO sells to customers in a variety of asset-intensive industries, including oil and gas, utilities, pharmaceuticals, aviation, transportation, and the public sector.

Exchange Applications, Inc. provides analytical customer relationship management solutions. The firm's software unifies all customer data collected from disparate channels in real time, analyzes the data to generate recommendations and distributes those recommendations consistently to each customer channel. The company also offers consulting services and methodologies to develop measurements, best practices and business processes to create a customer-centric, marketing focused environment throughout all levels of an organization. The firm offers software to the financial services, telecommunication, retail, insurance, utilities, travel and hospitality, and automotive markets. The company was founded in November 1996 and is headquartered in Boston, MA.