Mark Leonard

Digitas, Inc. provides digital and interactive marketing services to the Internet-based and e-commerce companies. The company also provides cross-channel communications to clients. Its services include customer acquisition, cross-sell, loyalty, affinity and customer care operations. The company was founded by Robert L. Cosinuk in 1999 and is headquartered in Boston, MA.

Bertelsmann, Inc. provides television broadcasting and book and music publishing services. Its core divisions include (RTL Group), book publishing (Penguin Random House), magazine publishing (Gruner + Jahr), services (Arvato), and printing (Be Printers). The company was founded on March 27, 1981 and is headquartered in New York, NY.

Interactions LLC engages in the provision of conversational virtual assistant applications for customer care. Its products include customer engagement, voice biometrics, and social customer care. The company was founded by Michael Edward Cloran in 2004 and is headquartered in Franklin, MA.

The Innovation Group Ltd. provides business process outsourcing and software solutions to the insurance, fleet, automotive and property industries. It provides contact centres, repair networks, process management, supply chain and technology operations and decision support analytics to support accident management, repair and estimation and claims management services. The company was founded in 1996 and is headquartered in Whiteley, the United Kingdom.

Arvato Services, Inc. provides outsourcing solutions. The company's services include web-based sales, order management and processes through call centers and online. Its supply side services include procurement, warehousing, assembly, repair and distribution. Arvato Services was founded in 1954 and is headquartered in Valencia, CA.

Enservio, Inc. provides an insurance and claims management software. Its solutions include contents platform, claim services, fraud detection, analytics and claim payments. The company was founded by James Fini in 2004 and is headquartered in Needham, MA.