Zachary Conen

Founded in 1898, Northeastern University is a private research university located in the heart of Boston. Northeastern teaches worldwide experiential learning, urban engagement, and interdisciplinary research that meets global and societal needs. The University offers a range of undergraduate and graduate programs leading to degrees through the doctorate in nine colleges and schools.

LRA Worldwide, Inc. provides consulting, training and market research services. The firm's services include development of standard practices, customer service training and customer satisfaction research. Its core focus is in the hospitality sector, but it also serves companies in the automotive, financial services, health care, retail, sports and entertainment and transportation industries. The company was founded by Robert M. Rush in 1980 and is headquartered in Horsham, PA.