Carl Brown

Founded in 1993, Haverford seeks opportunities to express its commitment to customer service through the acquisition and management of hotels in the Mid-Atlantic region. With the four senior managers of the firm having a combined experience of 105 years in the hotel business, it brings a breadth of experience unparalleled in its marketplace. It is proud to be recognized as one of the region's most respected hospitality companies. At Haverford we recognize that the efficiency and friendliness of the hotel staff is the best indicator of competitive and financial success. Its mission is to manage a family of hotels in which the quality of the guest experience is second to none. Its commitment to service is codified in the following operating principals: Filling hotel positions with fully trained employees loyal to its vision of quality guest service. Communicating its vision of quality guest service to every associate. Personally inviting guests to return to its hotels. Adherence to regular capital expenditures to keep its hotels fresh. Being respectful and friendly to its competitors.