Enghouse Systems Limited provides vertical enterprise software solutions. The Company has two segments: Interactive Management Group (IMG) and Asset Management Group (AMG). IMG segment specializes in customer interaction software and services that are designed to manage customer communications across the enterprise. Its technologies include a contact center, attendant console, voice response, dialers, agent performance optimization and analytics that support telephony environments, deployed on-premises or in the cloud. The segment, through Lifesize, offers video solutions, which enables remote teams to connect with in-person teams. AMG segment offers a range of products to telecom service providers, utilities, and the oil and gas industry. Its products include network infrastructure and revenue generation solutions, such as video and cloud television solutions. AMG segment also provides fleet routing, dispatch, scheduling, transit e-ticketing and emergency control center solutions.
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